Lesson 1 of 3 · 5 min

Analytics & Performance Metrics

Use the dashboard analytics to track production performance and team utilization.

Analytics & Performance Metrics

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Lesson Notes

01

The analytics dashboard shows key operational metrics: total projects, projects by status (pending, assigned, completed, cancelled), and revenue totals. Metrics are role-specific — managers see team-wide data while technicians see their own stats.

02

Track team performance with utilization metrics: average assignment time (how quickly PMs assign technicians), average delivery time (booking to delivery), on-time delivery rate, and client satisfaction scores. Use these to identify bottlenecks.

03

Vremly uses an AI-powered technician ranking algorithm when suggesting assignments. It weighs five factors: Availability (30%), Preferred Relationships (25%), Reliability (20%), Distance (15%), and Skill Match (10%). Understanding this helps you optimize team assignments.

Key Takeaways

  • Dashboard metrics: project counts by status, revenue, and team performance
  • Key performance indicators: assignment time, delivery time, on-time rate, satisfaction
  • AI technician ranking considers availability, preferences, reliability, distance, and skills
Related documentation at docs.vremly.com